As I sprayed a jet of water from the hose into my wheel wells I hoped to get rid of the black mess that was covering the once silver hubcaps of my car. At last they were clean, then by the time I pulled out of the drive way and into the parking lot next door they were black all over again. If that was all that was happening I might have been baffled, but due to the screeching and grinding sounds that would erupt from the brakes of my car when stopping, the massive amount of brake dust that was continuously accumulating confirmed that already known fact that I desperately needed breaks.
The appointment was made and I pulled into the Bruce Scher's Goodyear, where my brake problems would be left for good. I walked into the office and suddenly realized this was the same location I had visited only a few weeks before when my car would debate with me whether or not it would in fact drive when I would hit the gas pedal, (an issue that was easily solved by replacing the sludge covered spark plugs). Here I was back in the office and despite the usual bit of a wait time for someone to walk in and realize I was waiting, I was in the computer system and they were ready to take a look at my nonexistent brakes.
Over the course of the time I spent in the waiting room, I watched as cars came in and out of the giant, roll up garage doors and the front office door opened and closed with new and returning customers. Although each customer grew slightly impatient over the lack of office staff at the front desk and the long wait for attention, not a single customer seemed to think the service wasn’t worth the wait. The location was surrounded by various mechanics, brake teams and part stores and yet customers endured the wait for what they believed to be the better mechanic and I didn’t hear a single complaint about the quality of car service received.
Thanks to bad daytime TV, continuous political news updates from apps and a good book, two and a half hours of waiting felt like a mere two hours flat and before long I heard my name called from the lobby. There are few times when hearing your own name sends a rush of excitement through you and you jump to your feet. Sitting in a waiting room waiting to drive your newly fixed car is one of those times. From the sounds of it, needing new brakes was a bit of an understatement but their team managed to get me everything I needed to be able to abide by the red octagonal signs that were in my driving future.
So maybe you don’t wait until your car is literally screaming for help at every red light for some changes in it’s automotive makeup but regardless of the severity or routine maintenance needed, I can honestly say that as a return customer, I’d highly recommend this location for mechanic necessities and tune-ups.
For more information on Bruce Scher's Goodyear and the services they offer visit their website and feel free to check them out on Facebook and give them a ‘like’.
...For the record, despite car malfunctions and a constant need for a mechanic, I am a very safe driver J